Frequently Asked Questions

Yes. Start with a ready-made Quick setup or build a Custom setup from your guest count, table type, and room size. You can also add individual equipment, move items, save the layout, and send the equipment totals and planner image with your quote request.

No. A quote request lets Events Rental Hub review your equipment, venue, schedule, access, and logistics. Inventory is reserved only after you accept the formal quotation and complete the required reservation steps.

Add the items and quantities you need, then submit the event date, venue, ingress, and egress details. Events Rental Hub confirms current availability in the formal quotation; the website basket and planner do not reserve stock.

No. Published rates are starting equipment prices. The formal quotation confirms quantity tiers, variants, add-ons, delivery, setup, toll, power, venue access, and other event-specific requirements.

Unless the confirmed quotation says otherwise, the standard rental period is up to 22 hours from the agreed ingress time to the agreed egress time. Multi-day use and schedule changes require prior written approval and may have additional charges.

A 50% downpayment is required to secure and schedule a reservation. No downpayment means no booking. The remaining balance is due upon delivery, and payment instructions are provided only in the official booking communication.

If Events Rental Hub is late because of a team-caused delay, the customer receives a ₱500 refund for every completed 15 minutes late. The guarantee applies to confirmed bookings with finalized delivery details and clear venue access. It does not apply to venue restrictions, blocked access, severe weather, traffic incidents, or last-minute client changes.

Not automatically. Events Rental Hub reviews delivery, setup, pullout, transport, toll, access restrictions, parking, permits, power, and site conditions for the actual venue and schedule before confirming the quotation.

Quotation requests are accepted for Metro Manila, Cavite, Laguna, and nearby South Luzon areas. Final serviceability depends on the exact venue, schedule, equipment, access, and availability.

No. The planner is a conceptual communication tool. It can flag when a seating request needs more room, but final access, safety requirements, equipment availability, and placement are reviewed during quotation and venue coordination.

Yes. Select Save current to store a draft in the same browser on the same device. You can load it later, continue editing, then request a quote when the equipment list and layout are ready.

Send the event date, exact venue, ingress and egress times, guest count, equipment quantities and options, access details, power or tent requirements, and any planner image or setup notes. Missing specifications are confirmed in the quotation.